Xcruiter / Mnemonic /

Be the key to customer trust and success at mnemonic

We are looking to strengthen our Customer Success & Presale department and are looking for an experienced Customer Success Manager.

    Do you hold a university degree or have equivalent experience within MDR services or cybersecurity in general?

    Do you enjoy solving complex challenges for demanding customers?

    Do you know how to communicate effectively with customers ranging from C-level executives to architecture-level employees?

    Thanks for your information! Apply by leaving your contact information.

    Thank you for your application! You will be contacted by a recruiter as soon as possible.

    Job description

    Do you have a deep technical understanding, like problem solving and enjoy communicating solutions to customers? Then this job might be exactly what you are looking for.

    In mnemonic, customer success starts when we first meet with the customer and never ends. Therefore, we can offer a wide variety of tasks and varied workday. The team is international and we are looking for people in multiple geographies, hereunder Norway, Denmark and the Netherlands.

    What you will do

    ▪️ Build and maintain trust-based relationships with our customers.

    ▪️ Be a go-to resource for knowledge of our managed services.

    ▪️ Understand customer objectives and challenges, act as a trusted advisor and ensure our customers reach their security goals.

    ▪️ Respond to customer requests.

    We are building a team and don’t expect you to tick all the boxes. If some of these tasks seems interesting to you, please reach out. There is ample opportunity to learn and you will have the support of the entire organisation.

    • Employer: Mnemonic
    • Position: Customer Success Manager
    • Application deadline: 12.12.24
    • Employment type: Permanent
    • Workplace: Oslo

    What we offer

    Om arbeidsgiveren

    As a global provider of cybersecurity services, mnemonic is recognised for its world class Managed Detection and Response Services (MDR). With our flagship service – Argus Managed Defence – mnemonic is helping clients across Europe and globally to protect their assets against increasingly advanced security threats. With a loyal customer base across the Scandinavian region and continuous expansion in multiple European markets, we are now looking for more people to help us take the best possible care of our customers. For us it is key to ensure that we understand our customers challenges and find the right solutions.