Marlink - Support Engineer

Ready to launch your career in technology?

At Eik Teleport, a major operations & technology hub in Marlink, you will join a global leader in maritime communications and managed services. This is your chance to be part of a forward-thinking company where innovation, technology, and customer excellence come together.

Job description

As a Support Engineer, you will play a key role in ensuring our commercial customers receive world-class support for our managed maritime services. The role requires strong analytical and problem-solving skills, combined with excellent communication abilities. You will learn how to quickly assess issues, combine inputs from multiple sources, and provide effective solutions or workarounds –all while maintaining clear and confident communication with the customer.

Main Responsibilities

You will provide technical support for incidents detected by monitoring systems and customer reports, ensuring timely resolution and high customer satisfaction. The role involves supporting SatCom, Network, and Cyber services with technologies such as Starlink, Sealink VSAT, OneWeb, and Fortinet. As part of a 24/7 shift rotation in the Maritime Network Operations Center, you will handle service requests and contribute to improving troubleshooting methods and processes.

Required Qualifications

We are looking for someone with a technical education (university level or equivalent), solid IT knowledge, and experience with IP, networking, and routing. Strong English skills and a valid driver’s license are required.

Preferred Skills

Experience with satellite communication, WiFi, mobile 4G/5G/LTE, cyber security, and ITIL frameworks will be an advantage.

Who You Are

You remain calm under pressure, make sound decisions, and work in a structured and detail-oriented way. With a positive, customer-focused mindset, you are a strong communicator and team player who builds trust and good relationships.

Employer: Marlink
Position: Support Engineer
Deadline: Snarest
Employment type: Full time
Location: Eik Teleport, 4462 Hovsherad, near Moi in Rogaland

What You Get

A strong start to your career

Gain hands-on experience in a high-tech environment, working directly with world-leading communication systems.

Growth opportunities

Develop your skills through exposure to satellite communication, cyber security, and network operations.

Supportive workplace culture

Join a collaborative team at our hub at Eik Teleport, with employee benefits including access to a company cabin.

About the employer

Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.

Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.

Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.

Eik Teleport is the primary Maritime hub in Marlink, the Teleport is located in Lund municipality, Rogaland Fylke, Norway and currently employs about 90 people. Eik Teleport is situated 13 km from Moi, the administrative center in Lund municipality.